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Overview of the role: Maintaining the data integrity of our in-house support/helpdesk systems Assisting with the preparation of customer support renewal quotes, to include confirming correct kit lists, requesting quotes from suppliers, verifying quote content and raising quotes on Dynamics Creating support contract documentation and updating all associated company records Entering and updating opportunities, deal registrations and quotes on supplier portals Daily maintenance of supplier portals and providing the Sales team with accurate pricing Dealing with customer orders, to include placing... more ->
We are looking for a positive individual with a sales focus. Previous experience within the industry would be beneficial, however not a necessity. A self-motivated individual with a bubbly personality working within the main sales and logistics office. Provide internal sales and sales support from external BDMs. Help maintain the smooth operation of the Saltash office; the role will include, but no click apply for full job details more ->
Permanent vacancy offering hybrid working and amazing benefits Your new company Our exclusive client is an established worldwide organisation specialising in the manufacturing of a wide range of electronic products. Your new company is renowned for its innovation, quality of product, and excellent customer service. We are seeking a skilled and dedicated individual to join its Internal Customer Service team. Your new role As the Customer Service Administrator, you will be responsible for managing customer purchase orders, responding to customer requests, and creating and maintaining... more ->
part time Administrator, Basingstoke, Hampshire, Permanent, £25K PA pro rata Your new companyI am working with an exceptional client in Basingstoke who are seeking to hire an experienced and talented part time administrator.Your new role. You will be joining a well-established, friendly, and professional team who work to common goals and share success. This is an amazing opportunity to join a stable business which has a very loyal customer base and continually develops new products and services. In the role of part time Administrator, you will be working in close partnership with internal... more ->
Business Support Administrator, Bradford, initial temporary contract, working within the Education sector Your new company Working within a well known Higher Education establishment in the Bradford area. Your new role Key duties include: Proactively managing the electronic diary of senior faculty managers, prioritising competing demands, including arranging meetings involving colleagues and senior people (both internal and external to the University), booking suitable venues, resources, refreshments and making travel arrangements Where required, managing the inbox of Faculty Managers,... more ->
Compliance Administrator Blackburn Full-time: Permanent £24,000 + DOE 25 days AL + Bank + Birthday Your new companyA growing Finance team based in Blackburn, are now recruiting on a Full time permanent basis for a Compliance Administrator, this is due to the development of internal progression the business. Searching for an experienced, ambitious customer service focused candidate, as this is a great opportunity to join an established business and develop your skills within Business Support. The working hours are Monday to Friday, 9am - 5pm with an hour's lunch break, within a very modern and... more ->
HMP Berwyn, Admin Your new role In your new role, you will be the first point of contact for the team, dealing with routine and specialist enquires from your customers, communicating relevant information to the specific departments. Answering telephone calls, taking messages and passing on accurately to the relevant person/team. You will also undertake general administrative duties and understanding the customers' needs and building up your own portfolio of customers, whilst taking them through the process required. What you'll need to succeed To succeed, you will need to deliver an effective... more ->
Customer Service Agent, Belfast, £11.44 per hour Your new company A public sector organisation is recruiting for Contact Centre Agents to provide accurate and efficient information whilst ensuring you deliver high quality customer service. Your new role Answer all telephone enquiries from the general public in a timely manner. Provide accurate information for all company services. Acknowledge and record customer complaints. Assist in the renewal of customer applications Assist in the administration of applications. Respond to general enquires for the company and transfer calls to the relevant... more ->
Site Administrator Long Eaton Min 10 months Start ASAP Your new company Working for our client based on their new site in the Long Eaton area - you will be a vital part of the office team and provide all round administration and office management support to the site. Your new role You will be a proactive individual and play a pivotal role in supporting the smooth operation of the project. Working closely with the Management Team on-site. Assist with Project documentation, including contracts, permits and progress reports Manage communication channels between various stakeholders Coordinate... more ->
Complaints Handler (Housing), SW London - £33,5000 (pro-rata) - 4 month fixed term contract, hybrid working Your new company A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The organisation are now looking to add to their Complaints Team team who will support with managing and investigating complex complaints and working closely with the Ombudsman and will be hired initially on a 4 month... more ->
Permanent Customer Service Coordinator - French speaking - immediate starting Your new company This exciting organisation is seeking a customer service coordinator to join their team. This is an excellent opportunity for someone who is looking to grow and expand their career. You must be able to speak French fluently and be available on evenings and weekends. Your new role You will be responsible for providing excellent customer service to their customers. This includes handling queries via multi-channels such as phone, email and live chat and video chat. You will also be able to provide... more ->
Are you seeking a new and exciting role within Customer Services Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Handle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries. Make outbound calls to confirm deliveries, survey satisfaction and upsell/cross-sell products. Log all interactions in our CRM, ensuring issues are tracked through resolution. Liaise with warehouse, purchasing, logistics and other teams to... more ->
Your new company We are a leading energy and utilities company committed to sustainability and innovation. As part of our growth, we are seeking an experienced Office Manager to join our team. Your new role Oversee daily office operations, including administrative tasks, facilities management, and team coordination. Manage office supplies, equipment, and vendor relationships. Coordinate meetings, events, and travel arrangements. Support senior executives with scheduling and communication. Ensure efficient communication within the office and across departments. Maintain a positive and... more ->
Front of House Reception, paying up to £25,000 Your new company My client, a managed service provider in Leicester, is looking to recruit a Front of House receptionist. Your new role This is a front of house position based on reception at the Leicester office. This role will cover a wide range of telephone answering, admin and operational services for clients within the business centre, Job Duties will include: Answer all telephone calls in a professional but polite and friendly manner within three rings. Delivering work of an extremely high standard in the timescales agreed with the client.... more ->
Facilites and Fleet Administrator Facilities and Fleet Administrator We are seeking a proactive professional to join our team as a Facilities and Fleet administrator. In this role, you will collaborate with internal and external stakeholders to maintain an efficient document management system for facilities. Additionally, you'll manage inbound documentation, ensuring accuracy and compliance with legal requirements. Your responsibilities will also include coordinating administrative support for facility audits and assisting the Fleet Manager with database maintenance and first-line Fleet... more ->
Data Entry Clerk Your new company Hays are working with a large distribution business based in Shrewsbury who are looking to recruit a Data Entry clerk on a temporary basis. This role is a week starting 28/05/24 you must be available for the entire week. Your new role As a Data Entry Clerk your role will involve the following: Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners Type in data provided directly from customers. Create spreadsheets with large numbers of figures without mistakes. Verify data by comparing it to... more ->
Customer Service Handler TEMP Leicester Start ASAP Job Specifications: The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls are answered in a prompt, polite and efficient manner and on occasions will be expected to deputise for the Customer Services Supervisor. A positive experience for all Helpdesk contacts - Making Every Contact Count (MECC). A professional and... more ->
Online Reputation Coordinator based in Manchester, up to £30,000, immediate start Your new company This well-established organisation is seeking an Online Reputation Coordinator to join their team. Your new role You will be responsible for monitoring the company's online presence, which will also include reviews, and you will be responding to reviews within the SLA. You will be working on all aspects of online interaction and social media to help promote the company and positive content. You will be creating reports for senior management to track and analyse progress. What you'll need to... more ->
Call handler-Customer Services-City centre offices Your new company Large financial service company in Manchester. Your new role You will be handling calls from customers, dealing with a variety of queries and actioning accordingly. This will mainly be inbound calls from existing customers looking to update, amend policies or make payments. You will have access to confidential information and will need to ensure you are working in line with data protection and company policies. You will need to cross-check customer details making sure files are kept updated and accurate, chasing for missing... more ->
Aftersales Coordinator - £25,000 - £28,000 Your new company Hays are working with a growing distribution business in Shrewsbury who are looking for an Aftersales Coordinator on a permanent basis. Your new role As an Aftersales Coordinator, your role will be to field and manage all service and repair requests from customers in a timely manner. You will be responsible for liaising internally with various departments to support with business growth. As an Aftersales Coordinator, your role will involve: Develop and maintain relationships with personnel at all levels within customer organisations... more ->