Exciting Customer Service opportunity in the Bedfordshire area
Our client is seeking motivated and customer-focused individuals to join their team as Customer Service Representatives. If you're passionate about helping people, have excellent communication skills, and thrive in a fast-paced environment, then this role is for you.
Responsibilities:
- Handle inbound calls, emails, and chats from customers with professionalism and empathy.
- Assist customers with inquiries, account issues, and product-related questions.
- Provide accurate information and resolve customer concerns efficiently.
- Maintain detailed records of interactions and follow up as needed.
- Collaborate with team members to improve processes and enhance customer satisfaction.
What you'll need to succeed - Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to multitask and work effectively in a dynamic environment.
- Previous experience in a call centre or office-based customer service role is a plus.
- Proficiency in using CRM software and other relevant tools.
What you'll get in return - Competitive compensation and benefits package.
- Hybrid working policy
- Opportunities for growth and career advancement.
- Supportive and inclusive work environment.
- Make a difference by helping our customers every day!
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Bedfordshire, UK
Competitive salary GBP
Hays
HAYS
JS2817895266
2024-09-19 10:37:26 AM
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