Skip to content

JobShark: Find the Right Job
 

Job Application

 
 
 

Please answer the following questions in order to process your application.

 
 
Email Address *
 
Select your working status in the UK *
 
 
 
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
 
Attach a CV * 
 
Optional covering letter 
OR
Clear covering letter
 
 
 * denotes required field
 
Apply
 
 
Additional Information:
 
First Name
 
Last Name
 
Address
 
Country
 
Home Telephone
 
Mobile/Cell
 
Availability/Notice
 
Hourly Rate GBP
 
Approximately how far are you willing to travel to work (in miles) ?
 
 
 

Key Privacy Information

When you apply for a job, JobShark will collect the information you provide in the application and disclose it to the advertiser of the job.

If the advertiser wishes to contact you they have agreed to use your information following data protection law.

JobShark will keep a copy of the application for 90 days.

More information about our Privacy Policy.

 

Job Details

 

Salesforce Business Analyst - Outside IR35 (Contract)
Location: London Country: UK Rate: £450 - £500 per day
 

Salesforce Business Analyst - Service Cloud

  • Outside IR35
  • 6+6 Month Contract
  • Remote Working

You will be joining an award winning and well established global SaaS based business. As the Salesforce Business Analyst, you will be working within a highly experienced Customer Experience team, providing advice on features, investigation of new features, requirements gathering, process documentation - all for enhancement to an existing Service Cloud platform.

Requirements:

  • Strong experience and full understanding of Service Cloud
  • Take requirements from the business, understand product features, and make recommendations
  • Provide clear requirements definition and documentation
  • Create user stories and business process mapping
  • Ability to drive stakeholders and be able to push and create urgency
  • Strong experience with Omni-Channel, Live Chat/ChatBots or AI features
  • Strong working experience with Knowledge-Centered Service (Knowledge-Centered Service methodology)

What's next?

If this opportunity sounds exciting and to be a good fit for you, please follow the link to apply and attach a copy of your latest CV.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.


Posted Date: 23 Apr 2024 Reference: JS-BBBH143289 Employment Business: Lorien Contact: Zara Halahan
hide