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Branch Administrator - Ballymena - Part time

Ballymena, County Antrim, UK - 14.50 Hourly GBP
Contract
Posted by Hays
Join this leading banking organisation as their next branch administrator

Come and work for a leading bank, working across Ireland and Northern Ireland.
This role is a temporary role, based in Ballymena, offering you the opportunity to become a permanent member of staff after 12 months. In this role you will be working 20 hours a week, 10:30-2:30, Monday-Friday.

Your new role
Do you have excellent customer service skills? Are you interested in working as part of a dynamic team? This could be th right role for you!
In this role, you will be responsible for the following:

  • Greet all customers who enter the branch
  • Processing payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands.
  • Help customers to set up and maintain accounts
  • Deal with calls, emails, and face-to-face enquiries
  • Promote financial products and services to customers.
  • Guide customers to the correct colleague in regard to their financial queries.
  • Help customers with the use of IT systems to update account details
  • General administration tasks
  • What you'll need to succeed
    In order to be considered for this role, you will have the following:

  • Evidence of excellent customer relationship skills, ability to engage with customers
  • Is passionate about delivering the best possible experience to our customers.
  • Works co-operatively with others across the organisation to achieve shared objectives
  • Fulfils customer requests, resolves problems, and responds to customers' questions through multiple channels.
  • What you'll get in return
    • Excellent hourly rate
    • Career progression opportunities
    • Central Ballymena location

    What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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    Ballymena, County Antrim, UK
    Office and Admin
    14.50 Hourly GBP
    Hays
    HAYS
    JS2850800574
    15/11/2024 14:44:01