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Job Description: Responsible for the initial analysis, and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. IT Specialist will also work with the customer through different types of media, to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential's customer environments A strong combination of technical analysis, troubleshooting, documentation skills, quick and friendly communication is vital to the IT Specialist... more ->
Cox Communications Hospitality Network Team seeks a dynamic mid-level Project Engineer . Joining our HN engineering team, you'll be instrumental in collaborating closely with the sales organization to address new RFPs, while also contributing to the design, development, quoting, testing, and maintenance of hospitality network solutions. Responsibilities: Executes detailed network implementations for new technology and creates network change tickets to prevent unnecessary outages. Partners with Operations and Sustaining Engineering to test and validate functionality of existing and new... more ->
The Cox Business Sales Engineer II consults with and supports the sales team and network operations in selling complex telephony, data, video, wireless, and Internet bandwidth solutions. The Sales Engineer works with the largest and most complex prospective and existing business customers. Cox sells and delivers applications that best meet customers' needs. And collaborates with others team members to educate and consult with customers about how to select and use Cox services effectively. The Sales Engineer coordinates technical aspects of service delivery with other members of the sales... more ->