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ESSENTIAL DUTIES AND RESPONSIBILITIES Foster the customer relationship in a team based selling model. Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (eg, delivery MIS picks, short on loads, stock-outs). Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. Leverage other resources to assist with top penetration opportunities and new accounts opening. Develop new business; identify... more ->
Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which... more ->