Job Title: Lead Hand

Location: Concord, Ontario

Shift Time: 8:00am to 4:30pm

Terms: Permanent Full-Time

Salary: Competitive, based on experience

Reports To: Warehouse Supervisor

About Us: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world.

We seek out driven, talented individuals to join our team to meet and exceed our clients' needs. We offer a rewarding career and brand that our employees are proud to represent.

Job Purpose:

Responsible for managing the workflow, training of new hires, creating and managing team schedules, reporting to Dock Supervisor/Manager, evaluating performance and providing feedback, and helping employees resolve complex and routine issues. Must oversee the day-to-day performance of activities while prioritizing goals and clearly communicating to team members to meet competing deadlines. Promotes safe work environments and is responsible for the safety of their team. Identifying and applying career advancement opportunities for team members.

Duties & Responsibilities:

• Organize paperwork for inbound receipts and outbound orders
• Direct personnel to offload and load trucks
• Check inbound and outbound freight/orders for accuracy
• Direct personnel to pick/stage orders
• Verify product discrepancies/product confirmations
• Oversee Cycle counts
• Ensure all employees are working safely
• Handle all cross-dock freight
• Handle communication between warehouse and office
• Open and close warehouse
• Ensure all employees are following proper procedures
• Create tasks for Weekend shift
• File daily paperwork
• Ensure all equipment is checked and maintained properly
• Assist with the day-to-day warehouse operations volumes

Professional & Educational Background:

• 1-2 years' experience as a warehouse lead
• Valid Forklift License
• Able to lift up to 80 lbs

Mindset & Personality:

• Safety Conscience
• Adaptable
• Works well under pressure
• Team player
• Good written and verbal communication

Skills & Abilities:

• Mathematical Aptitude
• Strong attention to detail
• Organized
• Effective Time Management

Working Conditions:

• Warehouse Environment
• Must be physically able to stand and walk around dock/warehouse for long period of time and be able to bend, twist, climb and move about in small spaces, and be able to lift up to 50lbs and reach for objects.

North American Freight Forwarding Inc. offers great employee perks including:

• Competitive compensation
• Extended health benefits
• Dental care
• Vision care
• Employee Assistance Program
• Life insurance
• RRSP program
• Casual work environment
• Engaging social activities and events throughout the year

Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any particular accessibility needs and the organization will work with the employee to address them.

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