Our client in the plumbing and heating industry is seeking an Outside Account Manager to join their team. In this exciting role, you will be a pivotal part of growing existing key client relationships, as well as expanding the business portfolio.

Job Title: Outside Account Manager
Location: Vancouver, B.C.
Pay Range: $55k to $70k per year, plus commission/bonus

What's the Job?

• Visit customer offices, shops, and job sites to assess the customer's business, understand their needs and to develop and maintain strong relationships in order to generate and close profitable sales
• Prospect and identify new customers and alert the Profit Centre Manager and Credit Team of viable prospects
• Lead and own the sales process including producing sales call reports, territory planning and growth targets
• Analyze customer data, develop, and execute strategies to profitably grow market share while meeting and exceeding targets set at the Profit Centre
• Process orders, quotes, job packages and any other sales functions required
• Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customer's expectations and benefits of the Profit Centre
• Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate any changes in the customer's business that might affect the credit standing
• Develop and oversee implementation of strategic vendor programs designed to profitably grow the business; participate in vendor trade shows and industry conventions
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Support the Customer Service Representatives and all Profit Centre activities as part of the Profit Centre team
• Perform other tasks as requested by the Profit Centre Manager

• College and/or University degree or equivalent experience required.
• Must have plumbing and/or construction industry experience.
• A minimum of 2 years of proven experience with customer service or inside sales.
• Valid driver's license with a clean driver's abstract, as well as own vehicle.
• Proficient in the use of Microsoft Office software
• Outstanding customer service and verbal communication skills
• Driven to continually identify and pursue new customers and to profitably increase market share of each assigned customer.
• Ability to gain comprehensive knowledge of product and value-added services.
• Excellent relationship building skills with customers, vendors, and teammates.
• Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects.
• Ability to learn and operate the applicable software system used to process orders.
• Experience using Infor M3 and Eclipse is an asset.

• $55k to $70k base salary and commission/bonus program
• Benefits and RRSP program
• Gas card
• Monday to Friday schedule, flexibility in work time
• Great mentors and on-the-job training, as well as growth opportunities
• A career with a solid, stable company with strong core values
• Work-life balance and flexible working structure

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.