JobShark: Find the Right Job

Introduction Our client, a leading retail company in the optical industry, is currently seeking a Helpdesk Analyst to join their team. As a Helpdesk Analyst, you will play a crucial role in providing technical support and assisting internal users with IT-related issues. This is a contract position, offering an exciting opportunity to contribute to the smooth operation of our client's IT Service De click apply for full job details more ->

Do you have a passion for delivering quality customer service? Are you a natural leader that has a talent for inspiring teams? As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external customers. Your role will involve the adaptation and development of procedures to always ensure the highest quality o click apply for full job details more ->

IT Support Analyst is required to join an established Helpdesk function onsite in Wellingborough for an initial 1 month contract. You will provide 1st and 2nd line support to users in the office and at other UK locations. We are looking for somebody with good windows support skills who is able to quickly hit the ground running and support the team during this period of increased work. This could suit an experienced IT Support contractor or perhaps an IT Manager who is in-between roles and open to a short term project to keep busy. The plan is to work on site in Wellingborough from 09:00 -...  more ->

Your new company Hays is working with a leader in their field involved with design, manufacturing, sales and logistics in the UK and Europe. This fantastic client is looking for an IT Helpdesk Engineer to work on their Coventry and Solihull sites. Your new role The IT Helpdesk Engineer will provide IT hardware & software support to all UK, European & APAC users while maintaining and monitoring the IT infrastructure & security systems. This is a varied role being each day different so you will have a positive, can-do, adaptable attitude. You will have some experience of IT logging and solving...  more ->

Service Desk, Helpdesk, 1st Line Support, Windows OS, Active Directory, MS Office, ServiceNow, Service Now My Surrey based client urgently requires an experienced Service Desk Analyst. The key duties for this role is to be the first point of contact for 4000+ users, logging service tickets, which need to be added to ServiceNow/Assyst and assigned to the correct business function. We are looking for a Helpdesk/Service Desk Analyst who has experience supporting the Microsoft Suite of products including Active Directory, Windows OS and MS Office. Our ideal candidate will have previous experience...  more ->

Job Title: 2nd Line Helpdesk/Desktop Support Duration: 6 months Location: Pimlico - 5 days on site/Monday to Friday £150 - Inside IR35 We have an exciting opportunity available for 2nd line helpdesk/desktop support position. Avanti Recruitment is seeking a 2nd Line service desktop support consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests. This role will sit in between 1st and 2nd line teams covering work from both groups Responsibilities: Asset tag Machines/monitors Compile asset list and add to service now Re-image machines and set...  more ->

Customer Service Advisor - Pensions Helpdesk/Contact Centre Hybrid Working with 2 days in Preston, Lancashire- Do you have first class customer service skills?- Want a role with no weekend, late nights, or Bank Holidays?- Work for a company that offers career progressions, incentives and recognition that rewards excellent member experience.- Salary £22,900 - £23,500 working 37 hours per week - currently an early finish every Friday.- 25 days' holiday, plus bank holidays and additional concessionary days, with the ability to buy and sell leave.If so, we want to talk to you A glance at the...  more ->

Application Support Engineer, Coding/Developing, Leading Application Support, C#.NET, SQL, Application & Software Support, AWS, Production issues and fixes, technical documentation, hybrid role 3 days a week in Sevenoaks based office, must be able to drive and own vehicle to get on site..3 days a week in the office is required as well as being able to drive on site* An exciting financial services firm are looking for a senior level software Application Support Engineer to work within a C#.NET environment. Any AWS would be highly desirable. The role will involve: Leading support of software...  more ->

The Recruitment Co are recruiting for a Help Desk Operator to work in Blackpool This is a temporary ongoing role with a view to be taken permanently This is a full time role working 37.5 hours per week, shifts are usually 8am-4pm or 9am-5pm Monday to Friday Hourly rate starts at £12.61 Duties & Skills Include: Working within an Estates department Logging jobs which require to be undertaken Liaising with click apply for full job details more ->

Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can answer YES to these questions, we want to hear from you click apply for full job details more ->

UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment AV TECHNICAL CUSTOMER SERVICE/HELPDESK REPRESENTATIVE Egham/Staines Salary up to £26,000One of Europe's foremost providers of integrated audio visual solutions with over 30 years unrivalled expertise in this fast paced industry professional with a successful track record of identifying opportunities in this fast paced industry. Due to the continued success and growth of the business are seeking to recruit a Self motivated Customer Services Representative, ambitious industry professional with a successful track record...  more ->

Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst...  more ->

Our client is an innovator at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. They are currently looking for potentially multiple Service Desk Analysts to join the team and help support the businesses. They are hoping to offer the successful candidate somewhere in the region of 25K per annum, but this is dependent on experience. Responsibilities: Timely Response: Address inbound technical helpdesk...  more ->

Your new company I have partnered exclusively with the global leader in providing monetisation applications for users around the world. Every day, their platforms deliver value to users that boosts revenues, increases margins, and enables rapid responses to change market dynamics and volatility. Your new role This role is open to candidates within the UTC 5 to -6 time zone only. You will take ownership of customer incidents reported, and see them through to completion. Provide technical assistance via support desk system, email, and messaging systems. Collaborate cross-functionally to...  more ->

Service Desk Engineer - Azure Our client is urgently looking for an experienced Service Desk Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, free...  more ->

Service Desk Analyst Office 365, Active Directory, ServiceNow South Manchester £230pd inside IR35 My client, a leading managed IT service provider is looking for an experienced Service Desk Analyst to join their end client on a contract basis in South Manchester. This is a contract role inside IR35. Job Summary: To maintain all IT Systems to a high standard ensuring operational availability and to respond effectively to all help-desk requests. Candidate Profile Ability to respond to a high volume of support tickets in a timely and professional manner, resolving and escalating when required...  more ->

IT User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. Responsibilities and Duties:. Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service;. Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York;. Log all calls using Helpdesk Software (iSupport);. Escalate calls to the appropriate teams with the assistance of the IT...  more ->

1st Line Support/Service Desk Analyst - Contract 3 month initially Glasgow (Hybrid) £170-180 per day (working via an Umbrella Company) A well-known Glasgow-based Client has just re-released a new 1st Line Support Analyst Contract role to join their team on an initial 3 month Contract. With their current Service Desk a little stretched, they're looking for someone who is available now/at short notice who can hit the ground running & quickly fit into their team. Key skills/experience required will include: Previous experience in another similar 1st Line Support, Service Desk or IT Helpdesk role...  more ->

Technical Support Engineer 6 Month Contract Inside IR35 Manchester Our market leading tech company client are looking for a Technical Support Engineer on a contract basis for 6 months. Responsibilities: Provide day to day IT support to our on site at our clients Manchester office as well as remote support for other offices Assist staff with the installation, configuration, and ongoing usability of laptop & desktop computers, peripheral equipment and software within established standards and guidelines Works with vendor support contacts to resolve technical problems with a range of computing...  more ->