SERVICE ADVISOR REQUIRED ANTHONY MOTORS ABERYSTWYTH

At Anthony Motors we are looking for enthusiastic people who share our passion. Our Service department puts our customers first by delivering great customer experience, providing estimates, booking repairs or answering queries.

As a Service Advisor, you will be an integral part of the team ensuring that exceptional service standards are maintained and that customer expectations are exceeded, The right individual must be professional, well presented, confident and driven to work with the team on the front desk and workshop to hit and exceed targets.

You'll provide estimates, book and schedule-in service and repair work and accurately invoice for work carried out.

Keeping customers informed and up-to-date at every stage, you'll advise of completion times, any delays and quickly respond to any questions or queries.

You'll prioritise effectively to ensure that customer whose vehicles may need extra work are contacted in a timely manner, and advised on a recommend a course of action, maximising service department profitability.

You will receive on-going training and development with your skills and experience.

Recording accurately vehicle information, refer to service histories and effectively follow-up and prospect customers to secure repeat and incremental business.

It goes without saying that you need to be a real people person, who has the confidence to quickly engage in conversation with a wide range of people, negotiate and influence situations and deliver great customer service, who is comfortable operating in a fast paced environment where there are set processes and procedures to follow, paperwork to complete and targets to achieve.

Click apply to send a copy of your latest CV showing your full career history to date.

This is a permanent position, Monday to Friday 8am to 5pm, alternate Saturdays 9am to 12noon.

Only applications sent as above will be considered.