Senior Operations Analyst - InTune - Wintel - Security Cleared - DV Cleared

We are currently recruiting for a Security Cleared Senior Operations Analyst - Wintel, InTune - to join one of our government clients for a 6 month contract.

They are offering a rate of 372 per 12 hour shift. You will work 14 out of 28 days. OUTSIDE IR35.

This role requires onsite working and our client is based near Milton Keynes - commutable from Northampton, East Midlands, Bedford, Luton or Central London.

This role is working in a Security Cleared environment. A minimum of DV clearance is required for this role. Therefore, you will need to be DV cleared or eligible to undertake DV Security Clearance.

Skills Experience Required:

- Good analytical skills and the ability to develop solutions with focus on customer needs.

- Effective verbal and written communication skills at all levels.

- Strong analytical skills. Ability to create, interpret and present data effectively.

- Sound level of technical WINTEL understanding.

- Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs

- Experience working in a secure environment

- Managing Modern Desktops - MD 101

- Microsoft Certified: Azure Fundamentals (AZ-900)

- Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100

- 365 Desktop (Intune/EPM) Cloud experience

- Apple Mobile Phone/Apple Business Manager experience

- Incident Management

- Customer service management

- Technical understanding

Professional Qualifications and Accreditations Required:

- ITIL v3/v4 Foundation

- Managing Modern Desktops - MD 101

- Microsoft Certified: Azure Fundamentals (AZ-900)

- Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100

- Knowledge of operating IT systems within Government environments (desirable)

- Working knowledge of ISO 9001, ISO20000 and ISO27001 (desirable)

- O365 Accreditation (desirable)

If you think you would be a good fit for this role, please apply here. We look forward to hearing from you!

SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.