Operations Manager

Lead Change, Drive Efficiency, and Deliver Results! Are you ready to shape the future of operational processes at a forward-thinking insurance company? We are seeking an Operations Manager to oversee a wide range of operational initiatives, working closely with the Agency COO and Head of Operations. You will lead the delivery of operational change, project management, and the implementation of Target Operating Models (TOM) to ensure scalable and efficient processes.

This is a 12 month FTC role

Day-to-day duties:

• Lead and manage operational change initiatives across departments.
• Collaborate closely with the COO to implement scalable Target Operating Models.
• Manage projects throughout their lifecycle, ensuring timely delivery.
• Continuously optimize processes to enhance operational efficiency.

Required skills, experience, and qualifications:

• Minimum of 10 years of insurance experience, particularly in operations.
• Strong knowledge of the Lloyd's Market and managing agency systems.
• Proven track record of successful project management.
• Excellent IT skills, including proficiency in Microsoft Office and PowerBI.
• Strong communication, organisational, and relationship management skills.

Benefits:

• Competitive salary with industry-leading benefits.
• 17.5% non-contributory employer pension contribution.
• 25 days holiday (increasing to 27 after five years).
• Private Medical Insurance for you and your family after probation.
• Flexible Working Charter for ultimate work-life balance.
• Annual discretionary bonus and more!

Please be aware, this is a 12 month FTC role

If you are an experienced Operations Manager ready to make a difference, apply now for a conversation today!