Job Title: Account Manager

Reports to: Sales Manager

Location: London - 2 days per week in the office

Salary: 45,000 - 50,000 per annum (Double OTE)

Contract: Permanent, Full-time

Company Overview:

Our client provides a full suite of cloud services designed to help businesses excel in a secure, digital environment. As an Account Manager, you will be essential to maintaining client relationships, identifying growth opportunities, and ensuring the seamless delivery of solutions tailored to their needs.

Key Responsibilities:

• Generate and close business within an existing client portfolio.
• Maintain and enhance client relationships through proactive account management.
• Forecast sales and track account performance using CRM tools.
• Act as the main point of contact for all client account matters.
• Collaborate with internal teams to ensure the timely delivery of solutions.
• Provide regular reports on account status and progress.
• Address client inquiries and manage expectations effectively.

Requirements:

• Experience: Minimum 3 years in a similar Account Manager or client-facing role, preferably in the IT or cloud services industry

Skills:

• Excellent communication and interpersonal abilities, capable of building relationships and influencing stakeholders at all levels.
• Strong analytical skills, with experience using CRM software (eg, Salesforce) and MS Office, particularly Excel, for data analysis and reporting.
• Proven ability to handle multiple projects, prioritise tasks, and maintain attention to detail.
• A solid understanding of industry trends and client needs influencing purchasing decisions.
• Results-driven with the ability to independently lead initiatives and manage cross-functional teams.
• Strong negotiation skills, with a track record of closing deals and maximising profitability.

Additional Requirements:

• Occasional travel for client meetings and industry events.
• Knowledge of cloud computing technologies is a plus.
• Sales or account management certifications (eg, CSM, CSAM) are advantageous.

If you're ready to join a dynamic team dedicated to client success and innovation in cloud services, apply now to be part of our journey toward excellence!