Administration Assistant
Slinfold, Sussex, UK - 28k - 32k Annual GBP
Permanent
Posted by
FW Recruitment
Administration Assitant
Location: Slinford, Horsham
Salary : 28k-32k plus Excellent Benefits including Pension, life insurance, health schemes to include optical/dental, income protection, 25 days annual holiday
Hours: Mon -Thurs 9.00am -5.00pm Friday 9am-2.00pm
35 hour working week
The role:
- Working closely with purchasing and sales team
- Assisting the sales manager and production controller
- Professionally handle incoming enquiries via telephone, email and the web.
- Placing of purchase orders
- Chasing deliveries
- Support production team, documentation updates
- Answers customer queries about existing orders
- Resolving customer complaints
- Expediting orders to meet monthly invoicing targets
- Working with Epicor
- Sending dated order acknowledgements to customers for their orders
- Following up and communicating information on call off orders
- Checking orders to see if stock has arrived and then releasing for stores to despatch
- Sending & receiving emails on a daily basis
- Cover for other areas in the department for holiday/sick
- Speaking to customers on a daily basis
- Ensuring customer records are kept up to date
Skills and Attributes
- Good Telephone Manner
- Good Communication Skills
- Attention to detail
- IT Skills ie Outlook; Word; Excel etc
- Team Player
- High Work Ethic
- High work rate to deal with large amounts of customer emails and telephone calls
- Experience of customer services or internal sales would be highly desirable
If you would like to understand more about this opportunity then please send in your cv asap
Slinfold, Sussex, UK
Office and Admin
28k - 32k Annual GBP
FW Recruitment
FW Recruitment
JS2827653706
07/10/2024 22:47:40