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Immediate Start - Customer Services Advisors required in Lincoln What does the role involve? You will assist in the delivery of a business-critical service to ensure that both planned and reactive work is scheduled to meet business performance targets and systems are updated with work activities. Take ownership of today and tomorrow's work schedules, to ensure that all work is completed within the agreed timescale. Prioritise and deploy reactive work according to priority Matrix to field resources via telephone, complying with health and safety guidelines. Ensuring resource has the... more ->
Customer Service-Hybrid- £11.89 an hour-Ops Centre Rep About the role As an Ops Centre Representative, you will be working as part of a high-performance, agile, flexible team to deliver a high-quality service supporting the key functions within Field Engineering & Operations. Supporting the business area with financial tracking, financial governance and operational support. You will also be working closely with the support teams to provide cost-effective and efficient processes. Focused on customer delivery and a result-driven record of delivering to KPI's, SLA's and customer satisfaction.... more ->
Permanent vacancy offering hybrid working and amazing benefits Your new company Our exclusive client is an established worldwide organisation specialising in the manufacturing of a wide range of electronic products. Your new company is renowned for its innovation, quality of product, and excellent customer service. We are seeking a skilled and dedicated individual to join its Internal Customer Service team. Your new role As the Customer Service Administrator, you will be responsible for managing customer purchase orders, responding to customer requests, and creating and maintaining... more ->
Customer Relationship Admin Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are... more ->
Customer Care Advisor Job - Hybrid - Chelsea - High end Ecommerce - £24,000 our New Company An amazing opportunity is available working for a fantastic online retail business specialising in luxury furniture within the fashionable Chelsea area for a Customer Care Advisor to work on a permanent basis. This is a reputable brand, part of a wider group, who often promote internally from their customer service team. This role offers hybrid working and offers great training and support and is an office based customer service role (non-shop floor). Your new role Your new role will be to deal with... more ->
Group Car Scheme Advisor Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.Hays are... more ->
Are you seeking a new Customer Services on a flexible part time basis Your new company A renowned parent company of five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Make outbound calls to confirmdeliveries, survey satisfaction and upsell/cross-sell products Log all interactions inour CRM, ensuring issues are tracked through resolution Liaise with warehouse, purchasing, logistics and other teams to align on fulfilment and stock Identify processimprovements to optimise customer experience Meet response... more ->
Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
New Job Opportunity for a Customer Renewal Advisor in Bristol Your new company The RAC provides complete peace of mind to UK personal and business members, whatever their driving needs - from Breakdown assistance to Insurance and a range of other motoring services .Whether it is Breakdown cover with roadside assistance, insurance, buying a new or used car, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information.Your new role As a Customer Retention Advisor operating in our call centre, you'll take calls from RAC members who want to discuss their... more ->
Customer Service, support, coordination Customer Service Advisor, Stafford Temporary roles available £11.68-£13 per hour Full-time hours We are a dynamic and customer-focused company that values excellence in service. As a market leader in our industry, we pride ourselves on delivering top-notch customer experiences. We are currently seeking a passionate and dedicated Customer Service Advisor to join our team. Role Overview As a Customer Service Advisor , you will be the first point of contact for our valued customers. Your primary responsibilities will include answering customer enquiries,... more ->
Fully office based, Administration, Customer Service, full time, permanent Your new company A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers. Your new role As a Customer Service Agent, a list of your roles and responsibilities are highlighted below - Acting as the first point of contact and meeting the needs of key customers Ownership of customer cases from... more ->
Customer Services Regulations Advisor Your new company Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.... more ->
Customer Service Executive - Heathrow - £25-26k Your new company A logistics and mail services business based near Heathrow is recruiting a Customer Service Advisor to join the team. The company works predominantly with E-commerce customers, both large and small! You'll be working in a team of 10, reporting to an experienced manager who works hard to coach and develop his team. Your new role In this role you'll manage a portfolio of accounts, handling inbound emails and calls, dealing with customer queries and complaints, using the CRM to process orders. This is a B2B role, and you'll be... more ->
Customer Service Co-ordinators needed Your new company The company is a dynamic and innovative organisation at the forefront of cutting-edge technology. Your new role Customer Service Co-ordinator The Customer Service Co-ordinator will manage a full portfolio of accounts as allocated. They will ensure adherence to departmental procedures. Maintaining and achieving department targets and KPIs through effective account management will be a key responsibility. Effective Communication: Providing concise and timely information to both customers and internal team members. Collaborating closely with... more ->
Customer Service Executive Your new company: Careline365 is an award-winning company that provides a life-saving service across the United Kingdom and the Republic of Ireland, bringing peace of mind to people and their loved ones. Whilst going through an exciting period of growth, they still have that family company feel, where the employees are more like friends than colleagues. They provide a friendly and relaxing working environment across all departments and the successful candidate for any of their current vacancies will soon feel right at home. As part of the Appello Group, they are... more ->
Customer Care Team Leader Job - Hammersmith - Online Retail - Permanent - £30,000 Your new company A fantastic new opportunity is available working for an online retail business between Hammersmith and Chelsea for a Customer Care Team Leader to join their fun and likely team. The business are well-established brand, part of a wider group with a number of reputable businesses under their umbrella. This is a permanent role based in beautiful open-plan offices that really show off their exciting, high-end retail products and will be looking to start ASAP. Your new role Your new role will be to... more ->
Customer Service Advisor Customer Service Advisor To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver an excellent customer... more ->
Customer Service Advisor Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully... more ->
Customer Service Advisor - Permanent - Hybrid Model - Immediate Start - Fantastic Organisation Your new company My client, a fast-growing E-commerce business based in Liverpool, is seeking a professional social media customer service advisor to join their team on a permanent basis. Your new role You will be joining an organisation who pride themselves on the service they provide to a worldwide customer base. The company is going through a period of growth and is in an exciting period of expansion. If you have a passion for going that extra mile and have experience of providing a first-class... more ->
Customer Service Coordinator, Permanent, Basingstoke, Full Time, Hybrid working, £24K to £25K PA plus benefits Your new company You will be working for an award-winning organisation who provide outstanding products and services. Your new role You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and the work you undertake has a crucial impact on the success of the organisation. Duties include - supporting customer orders via telephone, email, live chat and online ticketing portal, accurately processing customer... more ->